Terms and conditions
✅ Refund & Cancellation Policy
At The Haus of Performing Arts, all payments are made in advance of services.
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Weekly Subscriptions: Subscriptions are billed during the week of services. Full payment is required prior to participation.
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No Refunds for Completed Services: Once a service (such as a class, workshop, or program) has been completed, it is non-refundable.
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Missed Classes: Missed sessions are non-refundable and not eligible for credit, though we may offer makeup options at our discretion.
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Merchandise Returns: If you receive a physical item (e.g. gear or uniforms), it may be returned within 14 days, unused and in original condition. Email us at info@thehaus.nyc to initiate a return.
We encourage families to reach out to us directly if there’s ever a concern—we’re here to support you and your child.
📦 Fulfillment / Shipping Policy
Most of our services are in-person and fulfilled during scheduled class times.
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Upon registration and payment, you will receive a confirmation email with program details, including dates, times, and location.
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Physical merchandise (if applicable) is distributed on-site or shipped via USPS within 7–10 business days.
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For any program-wide events or changes, we will notify you via email.
Questions? Contact us at info@thehaus.nyc or call 845-671-5859.
📘 Terms and Conditions
By registering for programs through The Haus of Performing Arts, you agree to the following:
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All information provided during registration is accurate and up to date.
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Payment is required prior to participation.
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Students must follow our community guidelines and code of conduct.
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Program schedules, instructors, and offerings are subject to change.
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Unauthorized reproduction or distribution of our materials is prohibited.
Use of our website or services indicates your agreement with these terms. We may update them periodically.
🔒 Privacy Policy
We value your trust. Here’s how we handle your data:
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What we collect: Names, emergency contacts, emails, and payment info.
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Why we collect it: To manage enrollment, maintain safety, and provide program updates.
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What we don’t do: We never sell or share your personal data with third parties.
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Security: Your information is stored securely and payment processing is encrypted.
Want to view or update your information? Email us at info@thehaus.nyc.
🏷️ Business Info
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Legal Name: The Haus of Performing Arts, Inc.
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Doing Business As: The Haus of Performing Arts
🏡 Mailing Address
350 E 146th Street
Bronx, NY 10455
United States
📞 Contact Us
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Email: info@thehaus.nyc
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Phone: 845-671-5859
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Office Hours: Monday–Friday, 10AM–6PM EST